How do raffles work?

Browse active raffles, purchase or earn tickets, then enter any raffle with as many tickets as you want. Winners are drawn every Friday at 8PM EST using a provably fair random selection process.

How do I get tickets?

You can purchase ticket packs (10, 50, or 100 tickets) via secure Stripe payment, or earn up to 5 free tickets per day by watching short advertisements.

Can I enter multiple times?

Yes! There are no limits on entries. Buy as many tickets as you want and enter as many times as you like to increase your odds of winning.

How are winners selected?

Winners are selected using a provably fair random number generator every Friday at 8PM EST. All entries have an equal chance based on the number of tickets entered.

How do I claim my prize?

Winners are notified via email and announced on our social media. We ship your card fully insured via FedEx at no cost to you. Cards arrive in protective cases.

Are all cards authenticated?

Yes! Every card we raffle is professionally graded by PSA, BGS, or other major grading companies. We never raffle raw cards.

Can I get a refund on tickets?

Tickets are non-refundable once purchased. However, they never expire and can be used on any current or future raffle.

Is this legal?

Yes! We operate as a sweepstakes platform with free alternative entry methods (watching ads). Check our Terms of Service for full legal details.

Do you ship internationally?

Currently we ship within the United States and Canada. International shipping will be available at an additional charge.

How can I contact support?

Visit our Support page or email us at support@vaultgrails.com. We typically respond within 24 hours.